This role requires a wide variety of strengths and capabilities, including:
Act as a key contributor in the continued development of tools, frameworks & techniques to improve productivity and Quality of Production management function, adopting the DevOps principles to manage and support the environment.
Hands-on, technology-focused individual, who enjoys working through hard technical problems. Knowledge of Python, Shell scripting and SQL.
Recommend solutions to solve generic issues in systems and procedures to avoid recurrences of system or operational failures.
Recommend system changes to reduce required manual intervention in either monitoring or managing system performance/availability.
Be able to develop and maintain strong relationships with Application Development and DevOps Leadership
Other Functional and Technical skills
Domain : Trade Life cycle to settlement, Position Management, Valuation, Asset Servicing
Support Management:
Design and Use Monitoring Dashboards for day to day Support
Generate Service KPIs, reports on service stability and performance.
Liaise with Dev and QA teams for release management
Run incident calls for client outages
Incident Management and Tracking
Participate in Change Management calls
Engage with OPS and client support teams on user query resolutions
Log & Message bus monitoring: Splunk ELK Geneos AppDynamics DynaTrace
Expertise in Excel, Macro and Powerpoint will be an advantageJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
source https://stackoverflow.com/jobs/515445/software-engineering-jpmorgan-chase-bank-na?a=2MRAeWeL93mU&so_medium=Talent&so_source=TalentApi

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