Apples Global Business Intelligence team is looking for an extraordinary Application Reliability Engineer (ARE) for Apples Enterprise Data Warehouse, Business Intelligence and Analytics solutions. Apple's Enterprise Data warehouse and BI landscape caters to a wide variety of real-time, near-real-time and batch analytical solutions. These solutions are integral part of business functions like Sales, Operations, Finance, AppleCare, and Marketing, enabling business drivers to make critical decisions. We use a diverse technology stack such as AWS, Snowflake, Teradata, HANA, Vertica, Hadoop, Kafka, Spark, Cassandra and beyond.
Our team, ARE is a focussed group tasked with ownership of overall application stability and is responsible for Problem management, Bug fixes and coordination with various partners. This is hands-on role responsible for day-to-day ARE operations including fixing problem tickets and performing checks to ensure positive application health. This position will also interface significantly with Application teams, Production Support Team, System Engineers, Network Engineers and DBAs on a regular basis.
- Identify patterns and opportunities to make applications more stable through automations, code changes etc
- Perform code fixes for problem resolution and production deployments with minimum supervision
- Do root cause analysis of critical/repetitive production issues and plan and execute corresponding resolution steps
- Automate manual support processes to reduce support cost
- Effectively present and communicate incident inflow trends to the Application teams
- Conducting critical issue postmortem (follow up) meetings to engage relevant stakeholders like Application team, production support, Infrastructure teams etc
source https://stackoverflow.com/jobs/530486/business-intelligence-application-reliability-apple?a=2RUktgV7ho9G&so_medium=Talent&so_source=TalentApi
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